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We provide e-therapy on the following terms, which do not affect your statutory rights.

What it is.

E-therapy is a process of communication. You have an opportunity to describe what is troubling you and the e-therapist will respond. The e-therapist will not be telling you what to do but will try to understand what you are saying. The e-therapist may ask you questions and may suggest alternate ways of thinking about what is happening. As a guide, we expect your e-mail to be no longer than 1000 words. The e-therapist will spend about 30 minutes reading your message and preparing a reply. The actual length of the response will be as deemed appropriate by the e-therapist.

 

Confidentiality.

The fact that you have used this e-mail therapy facility and the content of your communications will not be disclosed to anyone by us. The possible exceptions to this are:

    1. the e-therapist receives supervision on their counselling. That supervision is itself confidential.

    2. You may ask the e-therapist to communicate with a third party about the counselling you are receiving.

    3. If you give information about someone being in danger of serious harm then the e-therapist will want to discuss with you how we try to minimise this risk and the e-therapist may take steps to do so.

    4. If the e-therapist is compelled by law to do so.

    5. If a third party finds a way to access our communications (hacking).

This service is open to anyone, anywhere in the world. You must be at least 18 years old.

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